Frequently Asked Questions
Answers about the product, legality and support.
Product
Unauthorized access points, personal routers, phone hotspots, Evil Twins, hidden-SSID devices, WiFi cameras, IoT devices and unknown clients joining your network.
With three or more sensors, typical accuracy is 2–5 meters depending on the building structure.
Essentials is up and running in 15 minutes. Pro/Enterprise typically take 1–3 days including survey, installation and policy setup.
No. Sensors work independently and only need PoE power and network access. Automatic prevention integrates via API with the equipment you already use.
Legality
No. Signal jammers are illegal to operate in the United States under FCC rules, and in most other countries. WiFi Tracer only listens passively and prevents threats on your own infrastructure (switches, controllers, firewalls).
No. Sensors only analyze management frames such as MAC, SSID and signal strength; payload data is never decrypted.
Billing & support
Yes. We lend sensors free of charge for a 14-day trial for businesses.
Sensors carry a 24-month warranty, with replacement within the first 30 days for manufacturing defects.
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